Deploy packages for Adobe Creative Cloud
helpx.adobe.com › enterprise › usingDec 17, 2021 · Creative Cloud download/installation logs. Creative Cloud Packager creates a log file to troubleshoot download issues if a file called "asu.trace" is placed at: Windows: %temp%. macOS: ~/Library/Logs. The resulting file, DLM.log is created at: Windows: %temp%\AdobeDownload. macOS: ~/Library/Logs/AdobeDownload.