Can't Connect to Wi-Fi - Amazon Customer Service
www.amazon.com › gp › helpIf your device does not automatically restart after 40 seconds, press the Power button to turn it on. Move closer to your router. From your device, check if you can connect to your Wi-Fi network. If your network doesn't appear in the list, tap Scan from the Wi-Fi menu. If you still don't see your preferred network, you can add it manually to your device.