How to use Messages for Business - Apple Support
support.apple.com › en-us › HT208642Jan 19, 2022 · Messages for Business lets you communicate with Apple and other businesses using the Messages app. Start a chat to get answers to your questions, schedule appointments, resolve issues, make purchases, and more. You need an iPhone, iPad, or iPod touch to use Messages for Business. You can also respond to your conversations with your Apple Watch ...