IT Help Center : TechWeb : Boston University
https://www.bu.edu/tech/about/help-centerIT Help Center The IT Help Center provides centralized technology support (software, hardware, and account services) to the Boston University community via phone, email, and our walk-in locations. The IT Help Center is a centralized resource with two locations, phone, email and in-person support, and extensive hours designed to meet the technology support needs of the …
Live Chat - University of Massachusetts Boston
https://www.umb.edu/it/help/chatHome › Information Technology Services › Getting Help › Live Chat. Live Chat IT Support Live Chat - The quickest way to get IT Support! The IT Service Desk remains open during this time of remote operations, via email and phone voicemail, but both of those require you to wait for a reply, possibly up to several hours.The third way to get help is our Live Chat tool, a real-time …