Digital Voice: I have a problem with my service | BT Help
www.bt.com › help › landlineIf your problem isn't listed, you can use our online troubleshooter to test your connection, report a fault with the network and fix a wide range of Digital Voice problems. Digital Voice troubleshooter > If we can't find a fault or fix the problem online, we'll give you the option to book an engineer appointment. If you can't connect to your BT Broadband, you can also do all of this using your mobile internet connection. You'll need a BT ID to log in: