Gartner Identifies Three Important Ways AI Can Benefit ...
www.gartner.com › en › newsroomJan 19, 2022 · insights, user experience and process improvement are three ways artificial intelligence (ai) can benefit customer service organizations, according to gartner, inc. service and support leaders should understand these three benefits in order to thoroughly develop and track the right metrics for evaluating their solutions’ effectiveness and prove …
What Is Artificial Intelligence (AI) | Gartner
www.gartner.com › en › topicsGartner refers to its AI risk management framework as “ MOST ” because it has the following three pillars: M odel O perations, to support the reliability, predictability and accuracy of the AI S ecurity, to prevent hackers and malicious insiders from manipulating AI inputs, applications and outcomes