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Rescue Live Lens LogMeIn wanted to create a video to promote the simplicity and power of their Rescue Live Lens solution. The CGI team created an approach that shows the power of an agent being able to virtually sit shoulder to shoulder with a customer. By sharing a common view, it allowed the visuals to stay somewhat simple.

Rescue Live Lens, our new remote camera sharing solution 1:06 Get eyes on the scene with zero downloads. Nada, zip. Who wants to download an app, especially for one-time fixes? Remove friction and tighten up call times with browser-based interactive video support through a mobile device's camera. No more guessing. Start solving immediately.

Live Lens is built to feel as if support staff are right there next to the employee or customer, seeing everything they see and helping them along the way.” Rescue Live Lens features are designed to provide the simplest, most intuitive experience possible for both support teams and the users they are helping:

16.04.2020 · Rescue Live Lens elevates video-based support to the next level by eliminating the need to download and install an app, providing a more seamless and conveni...

Reduce the need for onsite assessments and settle low-value claims at First Notification of Loss. With Live Lens, customers no longer need to send in photo or receipt evidence to a loss adjuster, which can drastically decrease the …

The Rescue Lens app for iOS, now with audio, allows support agents to use the camera on your iOS device to see what you are seeing. Show them the problem in a live support session and let them walk you through the steps for resolution. To use this application you must be receiving support from an agent who is using Rescue Lens.

Rescue Live Lens gives customer-facing teams instant visibility into any piece of equipment with browser-based interactive video support. Guide customers and remote employees in real time by viewing issues through any mobile device camera. Be there with customers.

Rescue Live Lens gives customer-facing teams instant visibility into any piece of equipment with browser-based interactive video support. Guide customers and ...

Rescue Live Lens LogMeIn wanted to create a video to promote the simplicity and power of their Rescue Live Lens solution. The CGI team created an approach that shows the power of an agent being able to virtually sit shoulder to …

Rescue Live Lens is entirely browser-based, so customers and field teams can get into a session with just one click. Now there’s no limit to what you can see, support, and solve – seamlessly. Provide a better customer experience.

28.01.2022 · Learn how Rescue Live Lens helps HP Support Agents troubleshoot customer problems by showing the customer's printer or PC in real-time using a browser-based ...

Seamless, secure camera sharing with zero downloads. Supporting a physical device or environment requires seeing what's going on.

Rescue Live Lens, our new remote camera sharing solution See it to solve it. Go on site virtually with customers and remote employees in an instant with our mobile camera sharing technology for iOS and Android devices. Payment & Security Your payment information is processed securely.

If a picture is worth a thousand words, then what's the value of live streaming video? The Rescue Lens app for Android, now with audio, allows support ...

Learn how Rescue Live Lens helps HP Support Agents troubleshoot customer problems by showing the customer's printer or PC in real-time using a browser-based ...

Rescue Live Lens employs robust data security measures in order to defend against both passive and active attacks. 2 Product Architecture Rescue Live Lens uses an application service provider (ASP) model designed to provide secure operations while integrating with a company’s existing network and security infrastructure. Its

But most camera sharing solutions require a download, and that’s a barrier for customers, especially for one-time fixes. Rescue Live Lens is entirely browser-based, so customers and field teams can get into a session with just one click. Now there’s no limit to what you can see, support, and solve – seamlessly. Provide a better customer experience.

Building on LogMeIn's industry leading remote support offer Rescue Lens, the new Rescue Live Lens elevates video-based support to the next level by ...

Rescue Live Lens. Seamless, secure camera sharing with zero downloads. Endless opportunities to guide your customers and field teams.

Why Rescue Live Lens? Rescue Live Lens gives customer-facing teams instant visibility into any piece of equipment with browser-based interactive video support. Guide customers and remote employees in real time by viewing issues through any mobile device camera. Be there with customers.

Supporting a physical device or environment requires seeing what’s going on. But most camera sharing solutions require a download, and that’s a barrier for customers, especially for one-time fixes. Rescue Live Lens is entirely browser-based, so customers and field teams can get into a session with just one click.