CULTURE AND CONFLICT MANAGEMENT: A THEORETICAL FRAMEWORK ...
www.emerald.com › insight › contentApr 01, 1997 · Three models of conflict management are described, based on the culture framework of Glen (1981). In the confrontational model, conflicts are conceptualized as consisting of subissues, and a sense of reasonable compromise aids resolution despite a confrontational style. In the harmony model, conflict management starts with the minimization of conflict in organizations through norms stressing observance of mutual obligations and status orderings.