App Crashes or Won't Load on Your Fire TV Device - Amazon ...
www.amazon.com › gp › helpOther common solutions: Clear the app cache and data. Uninstall and reinstall the app. Restart your Fire TV device. Press and hold the Select and Play/Pause buttons at the same time, for 10 seconds. For more help, try our Amazon Fire TV forum. Related Help Topics. Clear App Data and Cache on Fire TV Devices. Uninstall Games & Apps on Your Fire ...