FAQ on Veeam Support Renewals
https://www.veeam.com/support-renewals.htmlFAQ on support renewals. Here are the general Veeam® support renewal guidelines: Veeam product licenses include Production Support 24.7.365 Support. Legacy per-Socket licenses include either Production or Basic Support depending on what was purchased. Premier level of support can be included for an additional charge for large enterprise customers.