Moving to Digital Voice | BT Help
www.bt.com › help › landlineMoving to Digital Voice If we've written to say your home phone is moving to Digital Voice, you'll be upgraded from the old copper network to a new broadband-based connection. There's no change to your plan or bill, and your number won't change either. To move over, you just need to connect your home phone to your Smart Hub 2 on the switch date.