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Apr 14, 2013 · I have the exact same issue, I had to reset my phone and completely forgot to disable the 2 factor authentication on my Synology DS210j before doing it. Now I'm locked out of the DSM and I don't receive the recovery code by mail.

For Synology Account, if you lost your phone with the authenticator app*, you can use the backup codes provided during the 2-step authentication setup to ...

i have lost my mobile (no possibility of 2 auth) and my nas is not ... a 2FA solution that isn't tied to one physical authenticator device.

Synology Knowledge Center provides you with answers to frequently asked questions, troubleshooting steps, software tutorials, and all the ...

12.01.2017 · Today I had to reset Google Authenticator two step authentication for Synology Diskstation.I realised, that I wasn’t able to login into my Synology DS 212+ anymore.. The problem was, that my mobile phone had crashed before a view months and I had configured the Synology NAS to use the Google Authenticator for a two step authentication process for login.

22.12.2021 · You lost or changed your mobile phone or your Synology Secure SignIn app doesn’t work and you need to turn off your two-factor authentication for your Synology Account. If you need to disable two-factor authentication for your Synology NAS (DSM), please refer to this article instead. Resolution 1. Sign in to your Synology Account

Dec 22, 2021 · Hey guys. I wiped my phone because I had to send it in to fix broken screen. Now I am using a temporarly Samsung Of course now I cant get in to my server because it requires 2 factor authentication.

On the Info tab, click Reset 2-Step Verification (for DSM 6.2 and earlier) or Disable 2-factor Authentication (for DSM 7.0 and above). If there ...

08.11.2021 · Go to Control Panel > User (for DSM 6.2 and earlier) or User & Group (for DSM 7.0 and above). Select the user whose 2-factor authentication you wish to reset and click Edit. On the Info tab, click Reset 2-Step Verification (for DSM 6.2 and earlier) or Disable 2-factor Authentication (for DSM 7.0 and above).

My google authenticator somehow did not get transferred to the new phone, so... I click 'lost phone' at the login and it says it has sent a ...

Dec 22, 2021 · You lost or changed your mobile phone or your Synology Secure SignIn app doesn’t work and you need to turn off your two-factor authentication for your Synology Account. If you need to disable two-factor authentication for your Synology NAS (DSM) , please refer to this article instead.

Lose your phone and hope the backup codes work. Instead use an app that can be synced, or which can download the 2FA codes.

Nov 08, 2021 · On the Info tab, click Reset 2-Step Verification (for DSM 6.2 and earlier) or Disable 2-factor Authentication (for DSM 7.0 and above). If there is only one administrator user and they need to disable two-factor authentication, you need to reset DSM in order to do so. Follow Mode 1 instructions in this article to learn how to reset your Synology ...

Note: 2-factor authentication requires having your paired device handy when signing in. In case you lose your paired device or do not have access to it, ...

25.11.2018 · See the Knowledge Base for step-by-step. Once you've recovered access investigate a 2FA solution that isn't tied to one physical authenticator device. I'm using 1Password and it is sync'd to my Macs, iPhone and work PC and Samsung mobile. The 2FA codes are in-sync as are all my other passwords. There must be other password manager apps that can ...

To enable 2-factor authentication: Go to Personal > Account and click 2-Factor Authentication to launch the setup wizard. Enter your password to continue. If you have already signed in to Synology Account in Control Panel > Synology Account, you can select from either Approve sign-in, hardware security key, or OTP for the second sign-in step.

You lost or changed your mobile phone or your Synology Secure SignIn app doesn't work and you need to turn off your two-factor authentication ...

The authenticator app hasn't kept the connection to the DSM918+ When I click on lost phone it says it sent an emergency email but I don't get anything. My usual emails telling me that the drives have been checked and are fine arrive without a problem …

Can anyone help me out to find a way to reset the admin… ... (which others covered below), but in case you use 1Password it now support 2FA.

To enable 2-factor authentication: Go to Personal > Account and click 2-Factor Authentication to launch the setup wizard. Enter your password to continue. If you have already signed in to Synology Account in Control Panel > Synology Account, you can select from either Approve sign-in, hardware security key, or OTP for the second sign-in step.