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make sure to define valid case administrators for your Veeam® licenses. ... You have the option to change the severity level of an issue as business ...

05.10.2021 · To assign the role of a Portal Administrator to a user, add this user to the local Administrators group on the machine hosting Veeam Service Provider Console. If you installed Veeam Service Provider Console using the distributed deployment scenario, this must be a machine on which the Veeam Service Provider Console Server component runs.

05.10.2021 · At the top of the list, click Update. Veeam Service Provider Console will instruct the selected Veeam Backup & Replication servers to connect to the Veeam License Update Server on the Internet, download a new product license from it (if available), install it, and display the result in the License Update Status column.

Veeam Support is not able to change or create the Case Administrators for an account. This action can only be performed by the License ...

Veeam Licensing Policy. This licensing policy, which is incorporated into and part of Veeam’s End User License Agreement (“EULA”), defines the specific licensing terms and conditions for your use of Veeam software products and documentation (collectively, “Software”).

Please make sure to define valid case administrators for your Veeam licenses. This change only affects cases submitted via the customer portal.

28.12.2016 · To manage Case Administrators for your company's support contracts, you must be logged in as the License Administrator. Once logged in to the Veeam Customer Portal as the License Administrator, you can access the "Case administrators" section.Note: If the link for Case Administrator Management does not load, this means you are not presently a License …

Please open a licensing case on the license management portal by clicking on the “Get Support” tab. Please note that if the new license administrator will have ...

Merge new licenses with existing ones. • Request a quote for an edition upgrade. • Change the license administrator or swap the hypervisor by opening a ...

The. End User is required to submit any changes to License Administrator data to Customer Support service via the. Customer portal (https://my.veeam.com). 1.3.

23.10.2020 · License Administrator — can manage licenses and create Case Administrators. To assign the License Administrator role, you must raise a support case for the Veeam Licensing Management team. Case Administrator — can only raise and update support cases.

22.05.2021 · To view license details: Sign in to Veeam Backup Enterprise Manager using an account with the Portal Administrator role. To open the Configuration view, click Configuration in the top right corner.; In the Configuration view, open the Licensing section.; On the Summary tab of the Licensing section, you can find information about the license edition, license state and a …

28.12.2016 · Veuillez également noter que le support Veeam ne peut pas changer l'administrateur de cas pour un compte. Cette action ne peut être effectuée que par les administrateurs de licence (primaire ou secondaire) pour un compte donné.

08.10.2021 · Veeam backup agents can operate in two modes: unmanaged and managed.. Unmanaged — in this mode, Veeam backup agents cannot be managed in Veeam Service Provider Console.; Unmanaged Veeam backup agents include:. Standalone Veeam backup agents that run either a free or a paid product version.; Veeam backup agents managed by Veeam Backup & …

12.04.2021 · Veeam Backup Enterprise Manager implements security based on user roles by limiting access to features and data. This empowers the administrator to delegate permissions in a granular way, on an as-needed basis. For example, the administrator can grant permissions to another user to recover files without being able to see the content of the files.

Hello, For those with multiple support ID's with separated Veeam Agents ... The license administrator can do this in the licensing portal ...

02.04.2021 · License managed by administrator. I had a trial of the Agent workstation, and it's expired and I want to just use the free version. When I go "about" I see "License and edition are managed by adminisrator". This is a stand alone install not connected to a VBR Server. My user profile is not an admin but I run the appp as admin.