KB2211: Case administrators management ... - Veeam Software
https://www.veeam.com/kb221128.12.2016 · To manage Case Administrators for your company's support contracts, you must be logged in as the License Administrator. Once logged in to the Veeam Customer Portal as the License Administrator, you can access the "Case administrators" section.Note: If the link for Case Administrator Management does not load, this means you are not presently a License …
KB4034: How to Create Veeam Accounts
https://www.veeam.com/kb403423.10.2020 · License Administrator — can manage licenses and create Case Administrators. To assign the License Administrator role, you must raise a support case for the Veeam Licensing Management team. Case Administrator — can only raise and update support cases.
Veeam Licensing Policy
https://www.veeam.com/licensing-policy.htmlVeeam Licensing Policy. This licensing policy, which is incorporated into and part of Veeam’s End User License Agreement (“EULA”), defines the specific licensing terms and conditions for your use of Veeam software products and documentation (collectively, “Software”).