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Only case administrators, license administrators and Support Partners are able to submit support cases. Please check Case administrators' management user ...

12.05.2021 · 3. Click My Cases. 4. Locate the Support Case you are adding logs to and click Update case. 5. On the Case Summary page click Add logs. 6. On the "Add attachments to case" page, make sure the correct Log storage location is selected using the drop down box. Select the bucket location nearest to you.

May 12, 2021 · 3. Click My Cases. 4. Locate the Support Case you are adding logs to and click Update case. 5. On the Case Summary page click Add logs. 6. On the "Add attachments to case" page, make sure the correct Log storage location is selected using the drop down box. Select the bucket location nearest to you.

17.06.2013 · Go to https://my.veeam.com. Enter your credentials and click Sign In. Click on the "Open Case" button in the menu on the left side. Choose a Case Type: Technical product support is for Break-fix issues or any technical questions related to Veeam products. Note: You must be a Case Administrator to open a Technical product support case.

A new feature on the ProPartner Portal allows all registered users of your organization to submit and manage Veeam support tickets on behalf ...

It seems like the engineers take hours/days to update a case with questions that were already answered in earlier notes. Then you answer and ...

02.07.2020 · How to Open Veeam Customer Support Call. If none of the above steps resolve your issue, then you may open a support call with Veeam. Information on contacting Veeam Customer Support and the Veeam support policy is available at the Veeam Customer Portal. Note that you will need to produce a .zip file of diagnostic data to send to Veeam Customer ...

Oct 18, 2021 · Veeam Community discussions and solutions for: Veeam Support - Case # 05082363 - ""Veeam Installer Service" can no longer be removed - I would like to use only ... of Veeam Agent for Windows

Jun 17, 2013 · Go to https://my.veeam.com. Enter your credentials and click Sign In. Click on the "Open Case" button in the menu on the left side. Choose a Case Type: Technical product support is for Break-fix issues or any technical questions related to Veeam products. Note: You must be a Case Administrator to open a Technical product support case.

When a support case is closed, an e-mail may be sent to the customer contact associated with the case. The e-mail contains a link to an online survey with questions covering areas such as the handling of the support case, professionalism, knowledge of the support analyst, and overall satisfaction with the management of the case.

Get support. If you have any problems, please contact Veeam Support either by submitting a ticket or a phone call. Phone Support. Federal Government Customer Support: (240) 399-5082. License Management.

Click on the "Open Case" button in the menu on the left side. ... Choose a Case Type: ... On the next page, you will be asked to add attachments to ...

How to log a support case with Veeam Be prepared to provide:Your name, company, and phone no. with extension. Case number (if applicable). Product name,

07.01.2022 · Veeam Plug-in for Oracle RMAN Cumulative Patch P20211211 adds support for Oracle Database 21c. It is included with Veeam Backup & Replication 11a P20211211.

This article documents the process for attaching logs and other files to a support case. Discussing the different methods and demonstrating ...

How to log a support case with Veeam Be prepared to provide:Your name, company, and phone no. with extension. Case number (if applicable). Product name,

Please log on to our Customer Center support portal to: •. Manage your support cases. •. Request “one click update”.

Only case administrators, license administrators and Support Partners are able to submit support cases. Please check Case administrators' management user guide for managing your environment and Support Partners case management if a Veeam® Partner needs to open cases on your behalf. For quicker support, please have your valid Support ID, if calling to open a …

Get support. If you have any problems, please contact Veeam Support either by submitting a ticket or a phone call. Phone Support. Federal Government Customer Support: (240) 399-5082. License Management.

Open a case online or get a phone number for contacting Veeam support in your country.

Call the Veeam Technical Support team via a phone number of the country you're based in. ... By subscribing, you are agreeing to receive information about Veeam ...

When a support case is closed, an e-mail may be sent to the customer contact associated with the case. The e-mail contains a link to an online survey with questions covering areas such as the handling of the support case, professionalism, knowledge of the support analyst, and overall satisfaction with the management of the case.

19.10.2021 · Veeam Community discussions and solutions for: Veeam Support - Case # 05082363 - ""Veeam Installer Service" can no longer be removed - I would like to use only ... of Veeam Agent for Windows

Dec 28, 2016 · By adding a Case Administrator, you invite an employee of your company, a reseller, or a third-party contractor to join you in managing your cases with the Veeam ® Support Team. Please note that Case Administrators can open cases, but they cannot manage your existing licenses.

The Veeam Support Management Team welcomes all feedback, and can assist you with getting a case escalated or reassigned.